An Account Manager is someone who acts as an intermediary between a customer and the organization he or she represents. The term Account Manager relates not so much to managing (or leading) people, but to managing (or administering) customers, or accounts. The account management profession is a combination of relationship management and sales.
An Account Manager has a broad range of duties aimed at generating higher sales through relationship management, acquiring new customers and advising on market developments and opportunities. An Account Manager has a complex role that requires strategic, managerial, communicative and advisory qualities, complemented by the necessary negotiation skills.
Below are some of the tasks performed:
As an Account Manager, there are a number of competencies and skills required to perform the job well. Below are a few points that go with this position:
Account managers are mostly educated at college or university level. Which education is most suitable depends very much on the field of work and the company. Because communicative and commercial qualities are quite a part of the account management profession, the studies form a good basis:
Some courses that will prepare you well for this position:
When you start working within this position, the hourly salary will be around €20 and the monthly salary will be around €3250. This salary often depends on knowledge, age and experience. You will see that the salary increases the longer you work or specify yourself in a particular field.